Return Policy

(RMA) Return Merchandise Authorizations

We stand behind the quality of our products and offer a 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase, you may return your utility blades within 30 days of the delivery date for a refund of the purchase price.

Eligibility for Returns

To qualify for a refund:

  • Items must be unused and in their original packaging.

  • All blades must be complete and in resalable condition.

  • Upon shipment, Email must be sent to "HelpDesk@GripBlades.com," comprising:

    • Subject of Email Must Read:  "RMA - Put Your Original Order Number Here." (i.e. " RMA - G1420 ").

    • Do not write "Put Your Original Order Number Here," that is a reference for you to put your actual order number there (i.e. " G1033 ").
    • A picture, pictures, or short to-the-point video of the clear product defect(s) or incorrect items must be emailed to HelpDesk@GripBlades.com prior to the agreement-of and acceptance-of (by GripBlades™ LLC) the return to be initiated by the customer/purchaser of the product.
    • NOTE: 3rd party purchasers of GripBlades™ who did not directly purchase the product through/from GripBlades™ LLC via www.GripBlades.com May Not Return the Product Directly to GripBlades™ LLC and Must Return the Product to and through the 3rd Party Company they Purchased GripBlades™ Through/From.
    • The ship-back tracking number and carrier (i.e. UPS, DHL, FEDEX) must be the 1st thing written in the body of the email.
    • Write a brief (as possible) reply under the tracking number in the body of the return (RMA) email depicting the clear reason for your return.
    • If pictures or videos are to appear in the body of the return (RMA) emails, they must be placed beneath / under the return shipment tracking number (which is to be the 1st item listed in the body of the email up at the top) and or brief (as possible) reason/summary for the return. This helps us here at GripBlades™ cut through the same email formats quickly as to not get confused or lost in potentially jumbled or long winded emails. We appreciate your support to assist us in helping resolve issues as quickly as possible.

Due to the nature of cutting tools, used or partially used blade packs cannot be returned unless defective (i.e. the product came rusted, the blades came dull but had no wear marks from product use on the grip or the blade, the grip was not attached but had no wear marks from product use on the grip or the blade, etc).

Refunds

Once your return is received and inspected, we will process a refund to your original form of payment.

  • Shipping costs are non-refundable for none defective product.

  • Customers are responsible for return shipping and related costs unless the item is defective or they were shipped an incorrect item (i.e. The customer received a 10 pack instead of a 40 pack).

  • Refunds are typically processed within 5–10 business days after the return is received.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us via HelpDesk@GripBlades.com within 7 days of delivery and we will arrange a replacement or refund. Further note:

  • A picture, pictures, or short to-the-point video of the clear product defect(s) or incorrect items must be emailed to HelpDesk@GripBlades.com prior to the agreement-of and acceptance-of (by GripBlades™ LLC) the return to be initiated by the customer/purchaser of the product.
  • You Must Read the " Eligibility for Returns " Section Above, herein.

How to Start a Return

To initiate a return, Read the " Eligibility for Returns " Section Above, herein.